Common Business Challenges
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How to manage imported goods that require special permits or certifications?
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What if the HS code for customs inspection is unclear or incorrect?
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What to do when cargo arrival is delayed, but production deadlines are tight?
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Unfamiliar with China’s import policies or customs clearance processes?
Import and Export Customs Clearance
Service Overview
Nationwide Customs Integration
We assist clients in implementing advanced declaration, two-step declaration, centralized documentation, and multi-location filing. We manage all customs clearance activities for clients' branches nationwide, develop a unified product database, and offer integrated customs clearance solutions with comprehensive system support.
Core Services
Ougao manages the complete customs agency lifecycle for both import and export shipments across Shanghai ports and nationwide customs districts. Our hands-on agency services cover pre-declaration document verification, accurate HS code classification, automated duty and tax processing, customs inspection coordination, and full regulatory clearance for complex trade items.
Service Advantages
Expertise
Efficiency
Reliability
Convenience
Over 20 years of customs clearance operations management experience.
Ranked among the top in China for customs declaration volume for 12 consecutive years.
Air import declarations completed within 16 working hours through advanced filing.
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Duty-Free Clearance for General Cargo: Completed within 1 business day.
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Inspection Release Rate: Over 90%.
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Dutiable Clearance for General Cargo: Completed within 1 business day.
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Bonded Cargo Clearance: Completed within 2 business days.
Supported by a database of 80 million declarations, with an error rate 50% lower than the industry average.
Comprehensive coverage across all customs zones in Shanghai.
Service networks in 20 major ports nationwide.
Hazardous Material & Dangerous Goods (DG) Clearance
Handling hazardous materials and dangerous goods requires strict regulatory compliance. Ougao holds extensive expertise in managing Class 9 dangerous goods, lithium battery shipments, and specialized chemical imports. We handle Dangerous Goods Packaging Certificates (MSDS verification), pre-declaration audits, and customs inspection protocols, seamlessly aligning port execution with global IMDG safety standards.
Frequently Asked Questions (FAQs)
What to Do If Imported Goods Require Certificates?
The importer or their agent must obtain the necessary regulatory documents before customs clearance. We can assist in applying for CCC certification, energy efficiency identification, import licenses, hazardous goods identification certificates, and other required documents.
Can Professional Customs Advice Be Provided for New Businesses?
We are committed to offering compliant and efficient customs clearance services. We provide expert advice on import/export commodity classification, help mitigate clearance risks, optimize import/export strategies, and reduce clearance costs for businesses.
How to Handle Additional Documentation Requests After Release?
If the tax authority requests additional documentation after release, we will promptly coordinate with the authority. If the tax authority requires the local customs office to assist in collecting supplementary documents, an inspection instruction will be issued to the local customs office. Businesses must then provide the required materials as specified. Leveraging our extensive network, we can efficiently coordinate between the tax authority and the local customs office to ensure a smooth resolution.
What is Ougao's Clearance Timelines & Transparent Fee Structure?
Ougao provides predictable timelines and clear cost structures for import and export declarations at Shanghai Port: Standard Import Clearance Timelines: General duty-free and dutiable cargo declarations are typically processed and released within 24 to 48 hours upon advance filing. Transparent Cost Structure: Our billing includes transparent, flat-rate agency declaration fees, pass-through port inspection charges, and direct customs tax receipts, eliminating hidden surcharges for growing businesses.
